We offer a number of solutions to the common problems of growing membership organisations – especially those who are looking to use Information Technology to get a better link to their members. To find out more about any of the solutions just click on the 'more' links or
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CRM – selecting and implementation for profit in the real world
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CRM is the answer to every problem for a growing organisation – or is it?
Will buying a CRM system make my people more efficient and if so how will I know?
Buying the software is the easy part – implementing it in a way that you actually see a profit from the exercise is more challenging. LennoxOnline have implemented CRM systems for organisations both large and small with many different business models.
We can help with the selection and purchase of a system right through to implementation including training your team and integrating the software into your other systems.
By the way - along with our many success stories, we have made and learnt from a few mistakes on the journey – to get a short cut to a successful CRM investment call 07973 218 271.
Internet marketing strategies
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How best to harness the power of the Internet to aid your sales and marketing. Of course you should have a web site - but should it be a mobile App that works on a smart phone like the Apple iPhone or work on an Android tablet? What should it be doing for you? Do you need to change the content frequently? Do you want to take orders and subscriptions directly from the Internet? Do you need to link to your stock, shipping, training and event systems? How much should it cost? Who will do it for me? To find out the answers to questions like these contact us on 07973 218271.
Cloud Computing
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Are you looking to save money by using the power of the 'CLOUD'? Do you know what the CLOUD is? Will letting someone else run your computing off site save you money or just give you a security problem? How reliable is Software As a Service (SaaS) and what happens when the Internet goes down? Will renting software and servers as you require them give your members the best service?
Search Engine Optimisation (SEO)
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Your organisation provides amazing benefits for the members - but do they know about them? How do potential members find you on the Internet? Will Pay Per Click on Google help you get more members?
We will show you how to maximise the value of your Internet presence
Social Media
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Everyone has heard about it but what is Social Media? How do I make use of it for a membership organisation?
Should you be on LinkedIn, Twitter or FaceBook? Should you have a forum and chat room? How will you manage them and not end up with a major PR disaster?
LennoxOline will quickly help you develop a social Media strategy that delivers quantifiable benefits to you and your members
IT strategy, systems design and procurement
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You are a growing organisation and have reached to end of what your current computer systems can do for you. They may even be restricting your growth in some way. Do you go distributed or Internet or networked? Should you get everything from one supplier? Considering an integrated package such as SAP, Oracle or SAGE. Do I need a call centre and how do I link it to my back office systems? How do you implement CRM and Internet systems?
To find out the answers to these questions and more contact us on 07973 218271.
Event Management
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Most membership organisations have at their core the need to run events be they dinners, awards ceremonies, conferences, seminars or exhibitions. After all that's why we join in order to meet and share with other members.
In today's world the costs of running an event are significant and the speed with which we set them up is getting faster. Using technology allows less people to run more events and give a better service to members and delegates.
There are many solutions on the market from pay per seat to major in-house developments - which is right for you is not always and easy question to answer.
LennoxOnline have implemented Event Management systems for organisations of all sizes and sophistication. So call us on 07973 218 271 to help make the best decision for your operation.
We can help with the selection and purchase of a system right through to implementation including training your team and integrating the software into your other systems.
CPD - Training and Education
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Continuing Professional Development (CPD) is an important part of many organisations. Training and Education is often part of CPD - but is both a sperate service and revenue opportunity in its own right.
Should you be running seminars, instructor lead training or is on-demand eLearning the answer?
How should you sell / promote places on training courses?
Can you take orders for training over the Internet without using valuable staff time?
LennoxOnline has been successfully helping answer these questions for years working with Professional Bodies, Universities and Major Companies who support learners in the UK and over seas. To find out how contact us on 07973 218271.
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